uts | faqs roaming services

Find answers to the most common questions about our Roaming services.

Postpaid Roaming

  • How do I select UTS Chippie Network when I'm back in Curaçao?

    When back on the island, our customers will be connected automatically to our network, if the network selection is automatic. If your network is on manual, you need to select:

    - Select Network
    - Select Chippie or UTS (36291)

  • Does my voice mail work, when I’m traveling abroad?

    The voicemail is also operational with roaming, where UTS charges roaming costs for receiving voice mail calls. You can access your voicemail by dialing +5999- 519-9400.

    If you want to temporarily deactivate your voicemail to avoid these charges, please visit any of our UTS Stores at Renaissance, Sta. María, Gosieweg, Sta. Rosa or Caracasbaaiweg for more information. There is also a Chippie Store at Playa in Bonaire.

  • Does my BlackBerry Messenger work?

    Yes, BlackBerry® by Chippie customers are able to use the BlackBerry Messenger service. This means that when you are visiting another country and you use this BlackBerry Messenger service. It will make use of the network of a Telecom Provider in that country. Making use of the network of a Telecom Provider in another country is considered to be GPRS roaming. So you will be billed for the usage in Mbit rated per Mbit.

  • How do I apply for the Roaming Service?

    The Roaming Service gives you the opportunity to travel to a foreign country with your GSM cell phone and be available on your local number. When you have a GSM Chippie Postpaid cell phone at your disposal, you do not have to apply for the Roaming Service. The Roaming Service is automatically on the GSM system. When traveling to a foreign country with a GSM Chippie prepaid phone please follow the following instructions to roam:

    *124* Phone number#

    Example:

    *124*+5999 xxx xxxx #     → xxx xxxx = Local CHIPPIE Number

Prepaid Roaming

  • How much does voice roaming cost?

    UTS has roaming agreements with many Telecom providers from all over world, which makes it possible for UTS customers to make use of their networks when visiting these countries. Check our roaming rates page for availability and specific rates.

  • Does my BB messenger work?

    Blackberry® by Chippie customers are able to use the Blackberry Messenger service, however Blackberry messenger service is only available for the Chippie customers with postpaid accounts, since Data Roaming for prepaid customers is currently not possible.

  • How can I receive and send e-mails?

    To acquire UTS data roaming service is completely FREE however it is only available for the Chippie customers with postpaid accounts since Data Roaming for prepaid customers is currently not possible.