Customer Care

Customer Care (9242) & Directory Services (9221)

Customer Care (9242)

Do you have questions about our residential products, services, special offers or need assistance with your current UTS service?
Call our Customer Care team at 9242 from Monday to Friday from 8:00 am to 8:00 pm and on Saturdays from 10:00 am to 6:00 pm.
9242 is free of charge from a Chippie phone or a UTS home phone.

If you need to send a document or attachment to the Customer Care department, please click here.
Customer Care is only available for Residential customers. Please visit our Business Help Center for Business support

Customer Care Walk-in (Brievengat)

Currently via appointment only. Please contact us via 9242 or our WebCare department for assistance.

Customer Care Walk-in is only available for Residential customers. Please visit our Business Help Center for Business support

UTS Customer Care Brievengat (Walk-in)
Contact from abroad

Contact from abroad

To reach the Customer Care team from abroad, please dial: (+5999) 465-6111.
You can call our Customer Care team from Monday to Friday from 8:00 am to 8:00 pm and on Saturdays from 10:00 am to 6:00 pm local time.

Please note: (+5999) 465-6111 is not a free number

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