uts | customer service center

Are you experiencing any issues with our services? Need help to resolve something regarding our products or services? You can visit our Customer Service Center, centrally located in Otrobanda, and our team will gladly assist you personally.

Customer Service Center

Services offered

When do you visit CSC?

  • Payment arrangements
  • Refund requests
  • Service Complaints
  • Withdrawal from agreements
  • Invoice inquiries
  • Overview of invoice payments
  • Call specifications
  • Assistance with MiUTS account sign-up.

The Customer Service Center is only available for Residential customers. Please visit our Business Help Center for Business support

Services Offered
Contact CSC
Customer Service Center

Contact details

How to get in touch with us

  • Via our CSC Contact Form
  • Address:
    UTS Store Gosieweg (Novo)
  • Business Hours:
    Monday to Friday, 7:45-15:30 (non-stop)

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