Please note that we are currently unable to process any changes within your subscription due to technical difficulties. Thus, the addition/purchase of additional packages is not possible until further notice. It is also not possible to change any defect decoders at this time.
This issue affects only our customers who receive their TV service via TDS’ MMDS system which is via antenna signal and not those who have already been migrated to IPTV.
We apologize for the inconvenience caused and assure you that we are working diligently to solve this matter. We will keep you duly informed.