WILLEMSTAD, Curaçao (November 24, 2020) -- Flow is simplifying the way it delivers connectivity across Curaçao.
The company has embarked on a major transformation project that will see customers immediately benefit from simplified plans, faster internet speeds, enhanced television options and greater value.
In addition, the company has also reaffirmed its commitment to support its customers by bolstering its call centres and improving response times via social media with added resources.
“Connectivity has become central to our way of life, and as we embark on this new chapter in our company, we will continue to ensure that our customers are always connected to the things that matter most,” said Danny Macaya, Country Manager, Dutch Caribbean, Flow.
“We are also making it easier for our customers with simpler plans and an overall guarantee of providing the best in connectivity and entertainment for today and every day. We know we haven’t always gotten it right in the past but we are committed to improving our service delivery and we are confident our customers will soon start to feel the difference.”
Flow has launched three new packages – Essential, Home and Complete – that provide the very best value for broadband, entertainment and landline services, while Chippie mobile customers can also save up to 50% off the Mobile MAX Plan when they sign-up for any of the new packages.
The Essential Package comes with up to 50 Mbps internet speeds and unlimited landline calls to all Flow lines, while the Home Package delivers up to 80Mbps internet speeds, unlimited landline calls to all Flow lines and 96 television channels.
The Complete Package delivers up to 150Mbps internet speeds, unlimited landline calls to all Flow lines and a whopping 126 televisions channels. New television features include more channels with High-Definition quality, the ability to replay and record programs, along with access to the Video-On-Demand library with over 5,000 titles monthly.
“We are all acutely aware that times are difficult at this moment, so it is our ultimate hope to act as an enabler and connect our people to their next opportunity, whether it’s a small business that’s based online or an educational pursuit or simply a quality entertainment package,” added Macaya.
“These new plans are bigger, bolder and better than anything seen before and we are committed to ensuring that opportunities are provided to as wide an audience as possible. This is about transforming and expanding the way our people use connectivity through the convergence of value, speed and mobility.”