BlackBerry General FAQs

  • Where can I find more detailed information on BlackBerry?

    For  further information or technical questions please contact the BlackBerry Helpdesk or the website www.blackberryfaq.com

    Phone: +599 9 777-1788
    E-mail: blackberry_help@uts.an
    Opening hours: 8:00 – 12:00 14:00 – 17:00
  • Do I need to close a contract for the BlackBerry Service? In Order to make use of the UTS Blackberry Service a one or two-years contract is required. The Blackberry Service in combination with some Chippie Postpaid packages can allow you to receive the Blackberry handset completely FREE!
  • What are the features of a BlackBerry?
    • In combination with BES, you now have your information at your fingertips;
    • In combination with BIS, you have your mail in the palm of your hands;
    • High Quality Devices;
    • Outright Secure;
    • Excellent Battery Life;
    • Reliable and Optimized Service;
    • Intuitive and Discoverable User Interface;
    • Small and Lightweight "Wearable" Devices.
  • What is the difference between BES and BIS?

    BES is an acronym for BlackBerry™ Enterprise Service. The Enterprise Solution works with an organization’s Blackberry’s Enterprise Solution to provide wireless access to corporate application for employees with mailbox integration and wireless synchronizations. BIS is an acronym for BlackBerry™ Internet Service.

    The Internet Solution is an individual solution. You are not connected to a company’s Inbox but you manage your own Internet Account. With your Blackberry Internet Account you have unlimited access to the Web for unlimited Internet browsing and e-mail access.
  • Which are the BlackBerry Models available at UTS? The currently available BlackBerry models at UTS are the PEARL (including Side Kick), the CURVE & the BOLD. The JAVELIN & STORM models will be introduced soon.
  • Why do I need a BlackBerry?

    A BlackBerry™ offers various functions that are beneficial for Business People. It enables you to receive your corporate emails and personal emails, chatting options and browsing options. Tou will be constantly reminded of your tasks and appointments as it is able to synchronize all your emails, appointments on your computer. Synchronisation is no longer needed because E-mails are automatically sent to the device. BlackBerry™ helps you simplify your communication and streamline your lifestyle so that you can accomplish more while leaving more time to do what is important to you.

  • What is BlackBerry?

    BlackBerry™ is the leading wireless solution that keeps mobile professionals connected to people and information while on the go. It's a proven platform that provides users with wireless access to a full suite of business applications, including email, organizer & PIM functions (contacts, calendar, memos), phone, SMS, MMS, web browsing, attachment viewing, applications and easy management of all information and communications from a single, integrated device.