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Roaming SMS alert system technical issues

Willemstad, October 19, 2017 - As previously informed to our clients, UTS is encountering an issue with its Roaming SMS alert system due to the devastation caused by Hurricane Irma last month in the territory of St. Maarten. The interruption in this part of the service is due to the fact that this key part of our Roaming operations functions from within this area.

Due to the abovementioned, we are unable to send the standard welcome SMS message which Chippie users receive when travelling abroad (outside of Chippieland). This welcome message informs our users of the Roaming options in the visiting country and the rates for usage which apply for the territory.

While UTS is still working hard to solve this issue, we kindly request all our Chippie users to visit our website www.uts.cw to get all relevant information on the roaming options and rates prior to travelling abroad.

 

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